Dear Daycare Customer,
Hope you all had a lovely Christmas and a very Happy New Year! We’re looking forward to an exciting year coming up and have a few items to update you on. We will start with dates for your diary 2017…
Dates for your diary 2017
Sunday 22nd January – Dog Walk Sunday
Sunday 12th February – Dog Walk Sunday
Sunday 12th March – Dog Walk Sunday
Sunday 9th April – Dog Walk Sunday
Friday 14th April – Daycare closed for Good Friday
Monday 17th April – Daycare closed for Easter Monday
Sunday 14th May – Dog Walk Sunday
Saturday 27th May – Dogtales Fun Dog Show!
Monday 1st May – Daycare closed for Early May bank holiday
Monday 29th May – Daycare closed for Spring bank holiday
Sunday 11th June – Dog Walk Sunday
Sunday 9th July – Dog Walk Sunday
Sunday 13th August – Dog Walk Sunday
Monday 28th August – Daycare closed for Summer bank holiday
Sunday 10th September – Dog Walk Sunday
Sunday 8th October – Dog Walk Sunday
Sunday 12th November – Dog Walk Sunday
Sunday 10th December – Dog Walk Sunday
Monday 25th December – Tuesday 2nd January 2018 – Daycare closed for Christmas!
We reviewed our current Daycare prices over the holidays, and need to implement a slight increase in prices, including transport. An increase is required to cover the cost of running the Daycare, staffing, and costs associated with the collection and drop off service.
As part of the price changes we have also decided to alter our single and block payment ‘Single/Multi-day Pass’ system, in which Daycare days can be bought per day, or as a block of 5, 10 or 20 days, to a ‘Dog Days Per Month’ system, through which customers will be invoiced monthly in advance for the number of days they require in the coming month. This should help us greatly with the monthly bookkeeping and cash-flow.
Our new prices are as follows…
Days per month
Price per day
4 to 7 days -£19
8 to 11 days - £17
12 to 15 days - 16.50
16+ days - £15
Our half day prices will also increase to £15 per session.
These changes will take effect from 1st February 2017.
Collection and drop charges
Our collection and drop fees will be £3 return from 1st February 2017.
As we are becoming busier we will need to charge for any days that have been booked where we have had less than 24 hours cancellation notice. Please let us know as soon as possible if your dog is unable to attend for any reason.
Introduce a friend!
We will be offering 2 free days of Daycare to any customers who recommend Dogtales to a friend resulting in a new regular booking at Daycare!
Our first monthly walk of the year will take place on Sunday 22nd January at The Gallops. Best to arrive around 9:50am for a 10am kick-off. Parking is available outside the stables and our meet point is usually the first paddock to the left on entering The Gallops. Tea and Biscuits in the Daycare afterwards! Dogs must be kept on leads when being walked.
Owner collection and drop off
Just to reiterate that any dogs being dropped off in person at Daycare need to arrive between 8:30am and 9am unless a prior arrangement has been agreed or is currently in place. All collections should take place by 4:30pm. If for any reason the gates are closed when you arrive between 8:30am and 9am please do not attempt to cross the gallop, we will be expecting you and will come and let you in!
As always we are working on improving Daycare and making it an even more enjoyable place for all our doggy friends. We hope to offer even more services throughout the year and will update you with new developments as and when they arrive!
Thank you again for your support and we look forward to seeing you all soon.
Amy and the Daycare Team